Partial Outage in LiveKit Cloud Dashboard

Incident Report for LiveKit

Resolved

As of 18:45 UTC, all features of Cloud Dashboard are fully restored and functional.

Posted Jun 18, 2026 - 12:10 PDT

Update

Session data (except Agent Insights) on the dashboard can still be accessed by changing the timeline on the Sessions page to "Past 7 days" or greater. We're still working to restore full access.

Posted Jun 18, 2026 - 11:39 PDT

Investigating

Due to networking issues faced in our US East region, certain features of Cloud Dashboard are not accessible, including Sessions page and Agent Insights. There is no data loss or ongoing session impact associated with this. Our team is actively working on restoring the service.

Posted Jun 18, 2026 - 10:49 PDT

This incident affected: Cloud Dashboard (cloud.livekit.io).