All Systems Operational

Uptime over the past 90 days. View historical uptime.
Global Real Time Communication Operational
Cloud Dashboard (cloud.livekit.io) Operational
Global Egress Operational
Global Ingress Operational
Global SIP Operational
Global Cloud Agents Operational
Global Inference Operational
Regional Real Time Communication Operational
Japan - Real Time Communication Operational
Brazil - Real Time Communication Operational
India - Real Time Communication Operational
US West - Real Time Communication Operational
Australia - Real Time Communication Operational
Singapore - Real Time Communication Operational
US Central - Real Time Communication Operational
South Africa - Real Time Communication Operational
UAE - Real Time Communication Operational
Israel - Real Time Communication Operational
Saudi Arabia - Real Time Communication Operational
Europe South - Real Time Communication Operational
United Kingdom - Real Time Communication Operational
US East - Real Time Communication Operational
Europe Central - Real Time Communication Operational
Regional TURN Operational
Brazil - TURN Operational
Japan - TURN Operational
US West - TURN Operational
India - TURN Operational
Australia - TURN Operational
Singapore - TURN Operational
US Central - TURN Operational
South Africa - TURN Operational
UAE - TURN Operational
Israel - TURN Operational
Saudi Arabia - TURN Operational
US East - TURN Operational
Europe Central - TURN Operational
United Kingdom - TURN Operational
Europe South - TURN Operational
Regional Analytics Ingestion Operational
US West - Analytics Ingestion Operational
Brazil - Analytics Ingestion Operational
India - Analytics Ingestion Operational
Japan - Analytics Ingestion Operational
Australia - Analytics Ingestion Operational
Singapore - Analytics Ingestion Operational
US Central - Analytics Ingestion Operational
South Africa - Analytics Ingestion Operational
UAE - Analytics Ingestion Operational
Israel - Analytics Ingestion Operational
Saudi Arabia - Analytics Ingestion Operational
United Kingdom - Analytics Ingestion Operational
US East - Analytics Ingestion Operational
Europe South - Analytics Ingestion Operational
Europe Central - Analytics Ingestion Operational
Regional Phone Numbers Operational
US Phone Numbers Operational
Regional SIP Operational
US West - SIP Operational
US East - SIP Operational
India - SIP Operational
Brazil - SIP Operational
Australia - SIP Operational
Japan - SIP Operational
US Central - SIP Operational
Israel - SIP Operational
Saudi Arabia - SIP Operational
UAE - SIP Operational
South Africa - SIP Operational
Singapore - SIP Operational
Europe Central - SIP Operational
Europe South - SIP Operational
United Kingdom - SIP Operational
Regional Ingress Operational
US East - Ingress Operational
US West - Ingress Operational
Japan - Ingress Operational
Singapore - Ingress Operational
Australia - Ingress Operational
South Africa - Ingress Operational
Saudi Arabia - Ingress Operational
India - Ingress Operational
Brazil - Ingress Operational
Israel - Ingress Operational
UAE - Ingress Operational
Europe South - Ingress Operational
United Kingdom - Ingress Operational
US Central - Ingress Operational
Europe Central - Ingress Operational
Regional Egress Operational
Japan - Egress Operational
US West - Egress Operational
US East - Egress Operational
Singapore - Egress Operational
India - Egress Operational
UAE - Egress Operational
Brazil - Egress Operational
South Africa - Egress Operational
US Central - Egress Operational
Saudi Arabia - Egress Operational
Israel - Egress Operational
Australia - Egress Operational
United Kingdom - Egress Operational
Europe Central - Egress Operational
Europe South - Egress Operational
Regional Cloud Agents Operational
US East - Cloud Agents Operational
Europe Central - Cloud Agents Operational
India - Cloud Agents Operational
Regional Inference Operational
US East - Inference Operational
Australia - Inference Operational
Europe South - Inference Operational
Brazil - Inference Operational
South Africa - Inference Operational
Singapore - Inference Operational
US West - Inference Operational
Saudi Arabia - Inference Operational
Israel - Inference Operational
United Kingdom - Inference Operational
Europe Central - Inference Operational
US Central - Inference Operational
Japan - Inference Operational
UAE - Inference Operational
India - Inference Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 10, 2026

No incidents reported today.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

Identified increased agent join latencies in eu-central
Postmortem - Read details
Sep 8, 15:01 PDT
Resolved - The mitigation was successful and users shouldn't notice any issues with join latencies or creating new agents. We will follow up as soon as possible with a postmortem.
Sep 5, 18:12 PDT
Monitoring - We have applied a mitigation and believe that symptoms should be improving. We will update again with confirmation as soon as possible.
Sep 5, 17:24 PDT
Identified - We have identified an issue with LiveKit Cloud hosted agents in eu-central. Existing agents in eu-central are facing scaling issues resulting in increased join latencies. Existing agents are still functional and can serve sessions normally, but they may be slower to join new sessions. Additionally, new agents cannot be created in this region. We are actively working on a mitigation to alleviate this issue. We will provide another update as soon as possible.
Sep 5, 16:36 PDT

Sep 4, 2026

Some sessions incorrectly shown as active
Resolved - A subset of room sessions that ended around 4 September 09:57 UTC were not recorded with an end time. These sessions continue to appear as active in the Cloud dashboard and in session records, and no `room_ended` end time is reflected for them.

This was a reporting issue only. Rooms ended normally for participants, live traffic was not affected, and there is no impact on usage or billing.

The underlying cause has been identified and fixed. Affected sessions from this window may continue to display as active; they can be safely disregarded.
Sep 4, 03:00 PDT

Sep 3, 2026

No incidents reported.

Sep 2, 2026

Investigating reports of one-way audio issues in LiveKit Phone Numbers
Resolved - This incident has been resolved. We will follow up with a detailed postmortem as soon as possible.
Sep 2, 14:45 PDT
Monitoring - An upstream carrier reverted a codec change that was causing one-way audio issues on calls to LiveKit-issued phone numbers. As of 21:10 UTC calls are connecting normally and we are no longer seeing the issue. The upstream codec change has impacted calls from T-Mobile and AT&T carriers. No other SIP providers were affected. We are monitoring before marking this resolved.
Sep 2, 14:25 PDT
Investigating - We are investigating elevated issues in calls connected to LiveKit Phone numbers where callee audio is not being heard by the caller. This is currently only experienced for numbers issues by LiveKit, and no other SIP provider connectivity should be affected. Our team is actively investigating this.
Sep 2, 14:03 PDT
LiveKit dashboard failing to load
Resolved - This incident has been resolved and dashboard load times returned to normal by 10:55 UTC. As a note, our beta agent simulations feature was also impacted from approximately 06:07 - 07:52 UTC.
Sep 2, 04:57 PDT
Monitoring - A fix has been deployed as of 10:55 UTC, and the dashboard is now loading successfully. We are continuing to monitor before marking this resolved.
Sep 2, 03:55 PDT
Identified - We have identified the cause: a problematic node in US-East and are deploying a fix. Impact continues to be limited to the dashboard.
Sep 2, 02:01 PDT
Investigating - We are currently investigating reports of our dashboard failing to load across multiple regions, beginning at 07:00 UTC. Other services remain unaffected and the impact is limited to the dashboard.
Sep 2, 01:15 PDT

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

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