All Systems Operational

Global Real Time Communication Operational
90 days ago
99.99 % uptime
Today
Cloud Dashboard (cloud.livekit.io) Operational
90 days ago
99.99 % uptime
Today
Global Egress Operational
90 days ago
100.0 % uptime
Today
Global Ingress Operational
90 days ago
100.0 % uptime
Today
Global SIP Operational
90 days ago
99.99 % uptime
Today
Global Cloud Agents Operational
90 days ago
100.0 % uptime
Today
Global Inference Operational
90 days ago
100.0 % uptime
Today
Regional Real Time Communication Operational
90 days ago
99.99 % uptime
Today
Japan - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
Brazil - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
India - Real Time Communication Operational
90 days ago
99.99 % uptime
Today
US West - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
Australia - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
Singapore - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
US Central - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
South Africa - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
UAE - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
Israel - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
Europe South - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
United Kingdom - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
US East - Real Time Communication Operational
90 days ago
99.93 % uptime
Today
Europe Central - Real Time Communication Operational
90 days ago
100.0 % uptime
Today
Regional TURN Operational
90 days ago
100.0 % uptime
Today
Brazil - TURN Operational
90 days ago
100.0 % uptime
Today
Japan - TURN Operational
90 days ago
100.0 % uptime
Today
US West - TURN Operational
90 days ago
100.0 % uptime
Today
India - TURN Operational
90 days ago
100.0 % uptime
Today
Australia - TURN Operational
90 days ago
100.0 % uptime
Today
Singapore - TURN Operational
90 days ago
100.0 % uptime
Today
US Central - TURN Operational
90 days ago
100.0 % uptime
Today
South Africa - TURN Operational
90 days ago
100.0 % uptime
Today
UAE - TURN Operational
90 days ago
100.0 % uptime
Today
Israel - TURN Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia - TURN Operational
90 days ago
100.0 % uptime
Today
US East - TURN Operational
90 days ago
100.0 % uptime
Today
Europe Central - TURN Operational
90 days ago
100.0 % uptime
Today
United Kingdom - TURN Operational
90 days ago
100.0 % uptime
Today
Europe South - TURN Operational
90 days ago
100.0 % uptime
Today
Regional Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
US West - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
Brazil - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
India - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
Japan - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
Australia - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
Singapore - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
US Central - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
South Africa - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
UAE - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
Israel - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
United Kingdom - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
US East - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
Europe South - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
Europe Central - Analytics Ingestion Operational
90 days ago
100.0 % uptime
Today
Regional SIP Operational
90 days ago
99.99 % uptime
Today
US West - SIP Operational
90 days ago
100.0 % uptime
Today
US East - SIP Operational
90 days ago
99.98 % uptime
Today
India - SIP Operational
90 days ago
100.0 % uptime
Today
Brazil - SIP Operational
90 days ago
100.0 % uptime
Today
Australia - SIP Operational
90 days ago
100.0 % uptime
Today
Japan - SIP Operational
90 days ago
100.0 % uptime
Today
US Central - SIP Operational
90 days ago
100.0 % uptime
Today
Israel - SIP Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia - SIP Operational
90 days ago
100.0 % uptime
Today
UAE - SIP Operational
90 days ago
100.0 % uptime
Today
South Africa - SIP Operational
90 days ago
100.0 % uptime
Today
Singapore - SIP Operational
90 days ago
100.0 % uptime
Today
Europe Central - SIP Operational
90 days ago
100.0 % uptime
Today
Europe South - SIP Operational
90 days ago
100.0 % uptime
Today
United Kingdom - SIP Operational
90 days ago
100.0 % uptime
Today
Regional Ingress Operational
90 days ago
100.0 % uptime
Today
US East - Ingress Operational
90 days ago
100.0 % uptime
Today
US West - Ingress Operational
90 days ago
100.0 % uptime
Today
Japan - Ingress Operational
90 days ago
100.0 % uptime
Today
Singapore - Ingress Operational
90 days ago
100.0 % uptime
Today
Australia - Ingress Operational
90 days ago
100.0 % uptime
Today
South Africa - Ingress Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia - Ingress Operational
90 days ago
100.0 % uptime
Today
India - Ingress Operational
90 days ago
100.0 % uptime
Today
Brazil - Ingress Operational
90 days ago
100.0 % uptime
Today
Israel - Ingress Operational
90 days ago
100.0 % uptime
Today
UAE - Ingress Operational
90 days ago
100.0 % uptime
Today
Europe South - Ingress Operational
90 days ago
100.0 % uptime
Today
United Kingdom - Ingress Operational
90 days ago
100.0 % uptime
Today
US Central - Ingress Operational
90 days ago
100.0 % uptime
Today
Europe Central - Ingress Operational
90 days ago
100.0 % uptime
Today
Regional Egress Operational
90 days ago
100.0 % uptime
Today
Japan - Egress Operational
90 days ago
100.0 % uptime
Today
US West - Egress Operational
90 days ago
100.0 % uptime
Today
US East - Egress Operational
90 days ago
100.0 % uptime
Today
Singapore - Egress Operational
90 days ago
100.0 % uptime
Today
India - Egress Operational
90 days ago
100.0 % uptime
Today
UAE - Egress Operational
90 days ago
100.0 % uptime
Today
Brazil - Egress Operational
90 days ago
100.0 % uptime
Today
South Africa - Egress Operational
90 days ago
100.0 % uptime
Today
US Central - Egress Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia - Egress Operational
90 days ago
100.0 % uptime
Today
Israel - Egress Operational
90 days ago
100.0 % uptime
Today
Australia - Egress Operational
90 days ago
100.0 % uptime
Today
United Kingdom - Egress Operational
90 days ago
100.0 % uptime
Today
Europe Central - Egress Operational
90 days ago
100.0 % uptime
Today
Europe South - Egress Operational
90 days ago
100.0 % uptime
Today
Regional Cloud Agents Operational
90 days ago
99.99 % uptime
Today
US East - Cloud Agents Operational
90 days ago
99.97 % uptime
Today
Europe Central - Cloud Agents Operational
90 days ago
100.0 % uptime
Today
India - Cloud Agents Operational
90 days ago
100.0 % uptime
Today
Regional Inference Operational
90 days ago
100.0 % uptime
Today
US East - Inference Operational
90 days ago
100.0 % uptime
Today
Australia - Inference Operational
90 days ago
100.0 % uptime
Today
Europe South - Inference Operational
90 days ago
100.0 % uptime
Today
Brazil - Inference Operational
90 days ago
100.0 % uptime
Today
South Africa - Inference Operational
90 days ago
100.0 % uptime
Today
Singapore - Inference Operational
90 days ago
100.0 % uptime
Today
US West - Inference Operational
90 days ago
100.0 % uptime
Today
Saudi Arabia - Inference Operational
90 days ago
100.0 % uptime
Today
Israel - Inference Operational
90 days ago
100.0 % uptime
Today
United Kingdom - Inference Operational
90 days ago
100.0 % uptime
Today
Europe Central - Inference Operational
90 days ago
100.0 % uptime
Today
US Central - Inference Operational
90 days ago
100.0 % uptime
Today
Japan - Inference Operational
90 days ago
100.0 % uptime
Today
UAE - Inference Operational
90 days ago
100.0 % uptime
Today
India - Inference Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 9, 2026

No incidents reported today.

May 8, 2026

No incidents reported.

May 7, 2026
Resolved - Between ~17:16 and 17:21 UTC on May 7, 2026, inter-region connectivity between our US East region and other regions was briefly degraded due to a network connectivity issue in our underlying cloud provider's data center. During this window, sessions that relied on cross-region track relay through US East may have experienced brief connection failures or reconnections for some participants. Our system recovered automatically once the cloud provider's data center network connectivity was restored.
May 7, 14:15 PDT
May 6, 2026
Resolved - We are resolving this incident as we have not observed any additional errors since the fix was rolled out. We will follow up with a postmortem as soon as possible.
May 6, 16:04 PDT
Update - We believe this incident was not provider-specific and as such have removed Twilio from the incident title.
May 6, 13:32 PDT
Monitoring - A fix has been implemented and we are monitoring the results. The issue persisted from 18:10 - 19:58 UTC.
May 6, 13:05 PDT
Investigating - We have noted that outbound calls with both TLS and media encryption enabled via Twilio are failing. We are currently investigating and will update here as soon as we know more.
May 6, 12:46 PDT
Postmortem - Read details
May 9, 00:37 PDT
Resolved - US-East Cloud Agents is now fully functional.
May 6, 02:41 PDT
Monitoring - US-East recovered as of 08:55 UTC and has been serving traffic normally since. New and existing agent deployments are working as expected.

We are moving to monitoring while we confirm sustained stability. A full post-incident review will follow.

May 6, 02:17 PDT
Update - We are continuing to work on restoring the Kubernetes API server in US-east. Starting at 08:15 UTC, we are observing impact to existing agent deployments in addition to new deployments. Mitigation is in progress.
May 6, 01:47 PDT
Update - etcd service in our US East Kubernetes cluster is currently down, resulting in API server unresponsiveness and failures for new deployments and redeployments. We are actively working on mitigating this with our data center provider.
May 5, 22:34 PDT
Update - Our team is actively working to resolve deployment failures in US East. Existing deployed agents should not be affected in any way.
May 5, 22:00 PDT
Update - New agent deployments are temporarily unavailable in the US East region, and our team is actively working on this. Dispatches to previously deployed agents are not affected.
May 5, 21:22 PDT
Update - We are currently investigating intermittent deployment failures on Cloud Agents in US East.
May 5, 21:06 PDT
Investigating - We are currently investigating degraded performance on Agents Hosted on LiveKit Cloud in US East.
May 5, 21:01 PDT
May 5, 2026
May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026
Resolved - We are closing this incident as we have not received further reports and the signalling error rate has dropped back to baseline. We made some fine-tuning adjustments to our stack to improve performance and will continue to seek out opportunities to keep latency low.
Apr 29, 07:41 PDT
Identified - A fix is being implemented. We still have not received any further reports and believe the impact to be minor, but we're continuing to monitor for further issues.
Apr 24, 16:20 PDT
Investigating - We received a single report of CreateSIPParticipant timeouts in Singapore. While investigating this, we discovered an increased rate of signalling connection errors on a very small minority of requests, mainly in India. We haven’t received any other reports, but are proactively creating this incident in case users encounter increased connection latency or failed inbound SIP calls. We are continuing to investigate and will update here once we know more.
Apr 24, 11:12 PDT
Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.