Cloud Agents in us-east experiencing update issues

Incident Report for LiveKit

Resolved

This incident has been resolved.

Posted Oct 31, 2025 - 07:35 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 31, 2025 - 06:10 PDT

Identified

The Reconciler service experienced an interruption, preventing certain changes (e.g., update-secret, deployments, etc.) from being applied to agents during the incident. Creation of new agents was not affected, and only a subset of existing agents were impacted.

Posted Oct 31, 2025 - 06:10 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 31, 2025 - 06:04 PDT

Investigating

We are currently investigating the issue.

Posted Oct 31, 2025 - 05:37 PDT

This incident affected: Regional Cloud Agents (US East - Cloud Agents).