Certain dashboard services partially unavailable

Incident Report for LiveKit

Resolved

On 2026-06-11 around 13:00 UTC, a serialization bug was introduced via frontend components which rendered some services unavailable via the dashboard for some users. These services included SIP trunk and dispatch rule creation/management as well as several advanced features in Agent Builder. A fix was pushed on 2026-06-17 at 17:43 UTC which resolved the issue.

Posted Jun 11, 2026 - 06:00 PDT