Postmortem -
Read details
Dec 28, 10:23 PST
Resolved -
we've resolved the root cause of the expiring cert. service has been fully restored.
this impacted core connectivity and API in the US Central (Chicago) region, including RTC, SIP, Phone numbers, Egress, and Ingress
post mortem will follow shortly.
Dec 27, 16:37 PST
Identified -
the error is due to an expired certificate in the US Central cluster, we are routing traffic around the region
Dec 27, 16:34 PST
Investigating -
we are investigating reports of connection failures originating from the Chicago region.
Dec 27, 16:29 PST